If you run the collection
You are a bank or a society deciding how daily collection is run. These cover the rules you sit under, appointing agents, and what to put in their hands.
- 01
Know the rules you sit under
What the Reserve Bank does and does not say about daily-deposit collection.
The rules behind pigmy collection: RBI, states and who regulates what
- 02
Appoint agents properly
Due diligence, surety, bonding and the terms worth writing down before anyone collects.
Appointing pigmy agents
- 03
Choose collection software
Four named vendors against eight criteria set out in advance, with no ranking.
Pigmy collection software
- 04
Decide between a machine and an app
What a printer in the agent's hand costs you, and when a phone is enough.
Pigmy collection machine or mobile app: how to decide
- 05
Run a compliant collection round
The controls that make a round auditable, and the ones that catch leakage early.
Running a compliant collection round
- 06
Follow the doorstep-banking directions
What RBI's 2025 directions on doorstep agents require of you.
RBI's 2025 doorstep agent rule
- 07
Contain collection fraud
How agent fraud is actually committed in this product, from real cases.
Pigmy collection fraud: the failure modes, the cases, and the safeguards
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